At ForeverFindingsCo, we take great care in sourcing, cutting, and packaging high-quality 14k gold-filled and 925 sterling silver materials. Due to the nature of wholesale jewelry supplies, all sales are considered final.

Returns

Because many of our chains are cut to your specific order quantity, it is difficult for us to restock and resell items once they leave our facility. For that reason, we do not accept returns or exchanges on chains, findings, or charms.

However, if you notice an issue with your order, please reach out to us immediately. We truly value our customers and want to do what we can to ensure you are pleased with your purchase. Contacting us promptly allows us to open a conversation and determine the best next steps together.

Please review your order carefully before completing your purchase.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 3 business days of delivery at contact@foreverfindingsco.com.

Be sure to include:

• Your order number
• Clear photos of the issue
• A brief description

We will review your request promptly and work to resolve the issue as quickly as possible.

Order Changes & Cancellations

If you need to make a change to your order, please contact us immediately. Once an order has been processed or shipped, we are unable to make modifications or cancellations.

Lost or Stolen Packages

Forever Findings is not responsible for packages that are lost, stolen, or delayed once marked as delivered by the shipping carrier. Please contact the carrier directly with your tracking information if you experience delivery issues.